Transak is building the bridge between mainstream people across the world and the whole ecosystem of blockchain and decentralised apps. As key infrastructure for the next generation of apps, we are growing super fast backed by top VCs, including ConsenSys.

Transak enables any website or app to let its users buy cryptocurrencies. We offer a developer integration combining user onboarding and a fiat-to-crypto payment gateway. To do this we integrate local compliance and payment methods from around the world with deep crypto integrations and liquidity.

We are looking for an ownership-minded Senior Product Manager to drive the implementation of all our consumer facing software. This role will be key in helping bring millions of mainstream people into the next generation of apps, by making them as user friendly as the rest of the internet. This role comes with the opportunity for fast growth and development alongside quickly increasing responsibility.

Roles and responsibilities

  • Perform in-depth quantitative and qualitative customer and user research to deeply understand the goals and problems of our integration partners and their end users.
  • Keep up to date with developments and trends in the incredibly fast paced crypto industry.
  • Build a strategy to increase user conversion and retention across the entire user journey and lifecycle, as well as grow transaction volume by adding more international fiat payment methods.
  • Responsible for our user-facing widget, Know-Your-Customer process, and local fiat payment methods.
  • Set clear and ambitious OKRs for the product and team, and consistently deliver against those OKRs.
  • Take ownership of setting, collecting and tracking user metrics.
  • Create frameworks for prioritisation between things breaking, user requests, internal team requirements, sales asks, and technical needs.
  • Work iteratively and collaboratively with design, engineering, sales, compliance, and senior management to set out a roadmap, and execute against it effectively.
  • Write clear and effective product specifications and help engineering to nail down technical specifications.
  • In collaboration with the design team, develop comprehensive detailed UX and UI designs that are as frictionless as possible for the everyday user.
  • Set up from scratch and run product experimentation to iteratively improve user conversion.

We are looking for someone who has

  • Experience designing and building consumer user products, making a complex task super user friendly and accessible
  • Data analysis skills. You should be metrics driven and able to blend quantitative with qualitative signals to inform decision making
  • Enjoys working in a friendly and collaborative yet entrepreneurial environment, where things move quickly and people need to take the initiative
  • Obsession with quality, design and user experience
  • Clear, direct and effective communication
  • Excited about what we’re doing at Transak and helping to build the next generation of apps!


Diversity

Diversity and inclusion is important to us. One of the dreams of crypto is decentralising power and empowering people regardless of their background. If we want to bring everyday people from across the world into the complex world of crypto, our team has to look like our end users. This means we have to attract the best talent and diverse perspectives, and create an environment which supports and includes them. We encourage you to apply even if your experience doesn’t precisely match the job description, particularly if your career has taken an extraordinary path.