Transak

Senior Product Manager, Compliance & KYC

Full-Time in NY, US / London, GB - Product

About the company:

Our mission is that “Any financial application can onboard any user, anywhere in the world, in 1 click.” Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications.

We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands.

About the Role:

This role owns Transak’s Compliance & KYC product surface, translating regulatory requirements into scalable, conversion-optimised product systems.

The PM is accountable for:

  • KYC / KYB onboarding flows
  • Authentication and identity verification
  • Progressive / tiered KYC
  • Compliance configuration across jurisdictions
  • Partner-facing compliance APIs and tooling
  • Product interfaces between Compliance, Risk, Ops, and Engineering

This is not a policy-setting role. It is a product execution and strategy role operating within regulatory constraints.

Key Responsibilities

Product Strategy & Ownership

  • Own the Compliance & KYC vertical end-to-end
  • Define long-term vision, success metrics, and KPIs
  • Prioritise roadmap using data, user feedback, and regulatory requirements

Execution & Delivery

  • Write clear, detailed PRDs
  • Partner with Design and Engineering to ship features
  • Drive agile execution and post-launch iteration

Technical & Analytical Depth

  • Work closely with backend and API engineers
  • Instrument onboarding funnels and KYC flows
  • Use data (dashboards, SQL, analytics tools) to improve conversion, cost, and risk outcomes

Cross-Functional Leadership

  • Partner with Compliance, Risk, Legal, Finance, and Operations
  • Align product decisions with regulatory readiness across regions
  • Communicate progress, risks, and trade-offs to leadership

Innovation & Continuous Improvement

  • Identify automation and scalability opportunities in compliance flows
  • Track market and regulatory trends in fintech and Web3
  • Maintain strong customer and partner feedback loops

Success Outcomes (12–18 Months)

Business & User Outcomes

  • Increased onboarding conversion in compliant regions
  • Reduced user and partner time-to-onboard
  • Faster partner launches and integrations

Operational & Risk Outcomes

  • Lower cost per verification / KYB case
  • Reduced manual compliance operations
  • Scalable handling of new jurisdictions and regulatory changes

Minimum Requirements

  • Ownership of a core product area in fintech, payments, crypto, or API-led B2B
  • Demonstrated business impact through product decisions
  • Fluency in analytics, funnels, and experimentation
  • Cross-functional leadership experience

Good-to-Have

  • Deep exposure to KYC/KYB, payments, risk, or APIs
  • Multi-region product experience
  • Above-basic data skills (SQL, dashboards)