Compliance Manager, Austria

About the company

Our mission is that “Any financial application can onboard any user, anywhere in the world, in 1 click.”

Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications.

We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands.

About the Role

The Compliance Manager (Austria / EU) is responsible for ensuring ongoing regulatory compliance across Austria and the European Union. The role oversees conduct risk, market integrity, regulatory adherence, and MiCA compliance, operating as a senior second-line compliance authority under Austrian and EU law.

This is a hands-on role balancing regulatory interpretation with operational execution. The role is responsible for MiCA implementation, compliance monitoring and testing, regulatory engagement, conduct risk frameworks, and embedding compliance requirements across Product, Engineering, Operations, and Risk, in line with Group Compliance standards.

Key Responsibilities

1. Licensing & Regulatory Governance

• Support application, maintenance, and variation of regulatory licences with the Austrian Financial Market Authority (FMA) and other relevant EU authorities.
• Interpret and implement regulatory obligations arising from MiCA and other applicable EU financial services regulations.
• Maintain local compliance policies, procedures, and control frameworks.
• Ensure accurate, complete, and timely regulatory submissions and regulatory returns.
• Maintain compliance registers, regulatory calendars, and audit-ready evidence libraries.
• Advise internal teams on licensing constraints and regulatory expectations within Austria and the EU.

2. Regulatory Compliance, Conduct & Market Integrity

• Ensure ongoing regulatory compliance and oversee conduct risk and market integrity obligations.
• Interpret MiCA and other regulatory requirements and embed them into policies, procedures, and operational controls.
• Design, operate, and continuously enhance the compliance monitoring and testing programme.
• Oversee market abuse prevention and market surveillance activities, including controls to detect and prevent insider dealing, market manipulation, and abusive behaviours.
• Manage and maintain frameworks for:
  • Conflicts of interest
  • Complaints handling
  • Whistleblowing
  • Codes of conduct and ethical standards
• Identify, assess, escalate, and remediate regulatory breaches, incidents, and control failures, ensuring root-cause analysis and documented remediation.
• Provide independent compliance reporting and challenge to senior management on:
  • Compliance and conduct risks
  • Regulatory developments
  • Monitoring and testing outcomes
  • Issues requiring escalation or Board visibility

3. Compliance Monitoring & Testing

• Develop and maintain a risk-based compliance monitoring plan aligned to MiCA and EU supervisory expectations.
• Execute thematic reviews, control testing, and outcome-based assessments.
• Track findings, remediation actions, and closure timelines.
• Report monitoring results and trends to senior management and Group Compliance.

4. Regulatory Relationship Management

• Act as a key point of contact for the Austrian FMA and external auditors under the direction of the Group Head of Compliance.
• Support regulatory inspections, thematic reviews, and information requests.
• Prepare regulatory responses and evidence packs.
• Maintain proactive, transparent, and credible supervisory relationships.

5. Product & Change Advisory

• Provide compliance input into new products, features, tokens, and market models under MiCA.
• Assess regulatory and conduct risk impacts of product changes.
• Translate regulatory obligations into operational and technical requirements.
• Participate in governance forums, change approval processes, and launch readiness reviews.

6. Cross-Functional Leadership

• Provide compliance guidance across Product, Engineering, Operations, Risk, Legal, and Support.
• Represent Compliance as a subject-matter expert in governance and change forums.
• Challenge decisions where regulatory or conduct risk exceeds risk appetite.

7. Training & Compliance Culture

• Design and deliver MiCA, conduct risk, and regulatory compliance training at least annually.
• Maintain training records and completion metrics.
• Promote strong documentation standards, escalation discipline, and ethical behaviour.
• Model independence, integrity, and sound judgement.

8. Group Compliance

• Support the Group Head of Compliance in operating and enhancing the Group Compliance Programme.
• Implement Group policies locally and maintain Austria / EU-specific addenda.
• Provide structured reporting and escalation to Group Compliance.
  

Must-Haves

• 5–7+ years in regulatory compliance or conduct risk.
• Experience as a Compliance Manager or Compliance Officer in the EU.
• Demonstrated experience with MiCA or EU financial services regulation.
• Experience operating compliance monitoring and testing programmes.
• Experience managing conduct risk, complaints, conflicts, and whistleblowing.
• Regulatory inspection or audit exposure.
• Fintech, crypto, or regulated financial services experience

Nice-to-Haves

• ICA or similar compliance certification.
• Prior experience with market surveillance or market abuse controls.
• Product or technical compliance exposure.
• Experience operating in multi-jurisdiction EU environments.